Data Security

XE77 Privacy Policy — Your information is completely safe with us

This page clearly explains how every piece of information you provide on the xe77 platform is collected, why it's used, and how it's kept secure.

Last updated: January 1, 2026

This Privacy Policy applies to all services on the xe77 website and app. By using the platform, you are considered to have agreed to this policy.

1

Introduction & applicability

Xe77 takes your privacy seriously. This Privacy Policy explains in detail what information we collect, how we use it, how long we retain it, and what rights you have over your data.

Millions of people across Bangladesh trust xe77 for their gaming needs. Honoring that trust is our top priority — we never misuse your data or sell it to third parties.

Who this policy applies to

  • Anyone visiting the xe77 website or app
  • Registered members & active users
  • Those who have contacted support or used any of our other services
  • Anyone participating in a bonus or promotion

This policy was written in Bengali for the convenience of Bangladeshi users. In the event of a legal dispute, the English version shall prevail.

2

What data we collect

Xe77 only collects data that is necessary to deliver our services and maintain security. Collecting unnecessary or excessive information is against our policy.

Information provided directly by you

Data Type When it is collected Why it's needed
Full Name At the time of registration Identity Verification
Mobile Number Registration & Payments Communications & Transactions
Date of Birth At the time of registration Age verification (18+)
Email Address At the time of registration Notifications & Support
National ID Card In KYC verification Identity & Age Verification
Payment Information Transaction time Deposit & Withdrawal

Automatically collected data

  • IP Address & Device Information
  • Browser type & operating system
  • Time spent on each page of the platform
  • Login Time & Session Data
  • Gaming History & Betting Records

We never store your mobile banking PIN, password, or full payment card number.

3

How and why your data is used

Xe77 uses collected data only for specific, legitimate purposes. Your data is never used for any reason beyond what is stated below.

  • Account Management: To create your account, keep it secure, and deliver our services
  • Payment Processing: To process deposits and withdrawals securely
  • Identity verification: To prevent fraud and money laundering
  • Support Services: To resolve your issues quickly and effectively
  • Legal Obligations: To comply with applicable laws and regulatory requirements
  • Service improvement: To analyze and improve the overall platform experience
  • Marketing: To send you bonuses and offers based on your preferences (you can opt out at any time)

If you no longer wish to receive marketing messages, you can opt out at any time by contacting our support team.

4

How long your information is retained

Xe77 does not retain data longer than necessary. However, certain information must be kept for a defined period to meet legal obligations and security requirements.

Data Type Retention period
Account Information 5 years after account closure
Transaction Records 7 years (legal requirement)
KYC Documents 5 years after account closure
Support Conversations 2 years
Browsing Logs 6 months
Marketing Data Immediate deletion upon opt-out

Once the retention period ends, your data is securely and permanently deleted.

5

Sharing data with third parties

Xe77 never sells your personal information to advertisers or third-party companies. However, there are specific circumstances where sharing data may be necessary.

When your information may be shared

  • Payment processor: Minimum information required for transaction verification with Mobile Pay and Nagad
  • KYC provider: With authorized entities for identity verification
  • Legal authority: Under a legal order from a court or government authority
  • Fraud Prevention: With trusted fraud detection services

Strict agreements are in place when sharing data with third parties. They are not permitted to share that information with anyone else.

6

Cookies & tracking policy

Xe77's website and app use cookies — small files stored in your browser that help remember your session and personalize your experience.

Types of Cookies

  • Essential Cookies: To maintain your login session — these cannot be disabled
  • Functional Cookies: To remember your language and preferences
  • Analytics Cookies: To monitor and maintain platform performance
  • Marketing Cookies: To show you relevant offers (can be turned off)

You can manage or delete cookies through your browser settings. Please note that disabling essential cookies may affect the proper functioning of the site.

7

Your rights over your data

Every registered member of xe77 has important rights over their personal data. To exercise any of these rights, please contact support.

Right to Access

You can request to know what information we hold about you.

Right to correction

You may request corrections if any of your information is inaccurate.

Right to Erasure

Under certain conditions, you may request that your information be deleted.

Right to Object

You may object to marketing or specific processing activities at any time.

Data Portability

You may request a copy of your information in a readable format.

Right to restrict processing

In certain circumstances, you may request that processing of your data be temporarily paused.

Rights requests are responded to within 30 days of receipt. Complex cases may take up to 60 days.

8

Security measures & technology

Xe77 uses industry-leading security technology to protect your data, with multiple layers of protection at every level.

  • 256-bit SSL Encryption: All data transfers occur over encrypted channels
  • Two-Factor Authentication (2FA): An added layer of security at login
  • Firewall & IDS: Systems to prevent unauthorized access
  • Regular Security Audits: Regular vulnerability assessments by independent third parties
  • Data Masking: Sensitive information is partially masked even from staff
  • Access Control: Only authorized personnel can access specific information

In the event of a data breach, affected members will be notified within 72 hours and prompt action will be taken.

9

Minor's Privacy

xe77 strictly does not collect or store information from anyone under the age of 18. This is one of our most absolute policies.

If a minor is found to have opened an account by mistake, the account will be closed immediately and all collected data will be permanently deleted.

If a parent believes their child has registered on xe77, please contact support@xe77.click immediately.

10

Right to Policy Changes

Xe77 may update this Privacy Policy when necessary. For significant changes, registered members will be notified in advance via email or in-app notification.

The effective date of any updated policy will be displayed at the top of the page. Continued use of the platform after changes take effect will be considered acceptance of the new policy.

11

Contact & complaints

For any privacy-related questions, complaints, or rights requests, please reach out through the channels below. We're always ready to help.

Privacy Email
support@xe77.click
Live Chat
24/7 Bengali Support
Response time
Usually 24–48 hours

Why xe77 can be trusted with your data

We protect your privacy not just in words, but in action.

Industry-standard encryption

Every piece of your data and every transaction is protected with 256-bit SSL technology — as secure as your bank.

Your data is never sold

Xe77 never sells your data to advertisers or third parties. That is our commitment.

Your Control

You have the full right to view, correct, or request deletion of your information at any time.

Regular Security Audits

Independent experts regularly audit xe77's security systems to ensure there are no vulnerabilities.

Transparent Data Retention

Retention periods for all data are clearly communicated. Once the period expires, the data is permanently deleted.

Privacy Support

For any data-related questions, our 24/7 support team is always ready to help.

Stay vigilant in protecting your own information

While xe77 provides the highest level of security, your own awareness matters just as much. Never share your password with anyone, avoid clicking unknown links, and report any suspicious activity to support immediately. To learn more, visit our Responsible Gaming View the page.

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Play in a safe environment — join xe77 today

Xe77 keeps your data fully secure while delivering the best gaming experience. Register now on a platform you can trust.

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